Assurances and Commentary

We are pleased to include reviews and commentary on our sustainability performance and our economic, social and environmental impacts of our activities.

This includes a range from sources such as:

  • Independent Assurance Statement
    Independent Sustainability Assurance Provider — Net Balance Management Group is a leading provider of advisory and assurance services in business responsibility in Australasia.
  • Expert Community Advisory Committee Statement
    A commentary from IAG's Expert Community Advisory Committee (ECAC). The ECAC is comprised of independent experts who make recommendations to us on the economic, social and environmental impacts of our activities.
  • Fresh Thinking
    We asked Sean Kidney, co-founder of Pluto Press, Social Change Media, and Social Change Media online, to interview two members of our Executive, Sam Mostyn and Nick Hawkins. Here are his reflections following those conversations.
  • IAG's Approach is a Win-Win
    An interview with Anton Tagliaferro, Investment Director of Investors Mutual Ltd (IML). IML is one of IAG's largest institutional shareholders with a holding of over 10 million shares.
Case Studies
Safer Communities
Equity and Hastings Champion Safer Biking. Motorcyclists represent 1% of motor traffic in the UK but suffer 20% of deaths and serious injuries from traffic accidents.
more >
Microinsurance — Investigating the Opportunity
There are economic and social benefits to be had from the growing recognition that there is both a need and a demand for microinsurance products in Asia.
more >
Flexibility — A Key Ingredient
'The Australian' newspaper reported research carried out for IAG by Aeques Partners under the headline "give workers an inch and they will give back a mile".
more >
Helping People Enjoy Their Jobs
The ultimate test of the engagement and commitment of staff is whether they recommend the job to their family and friends.
more >
Road to Recovery
IAG is a partner in an important research program to identify the importance of prompt assessment and early intervention with specialist treatment in the recovery of accident victims.
more >
Safehome Fire Prevention Program
Queensland householders are offered a free fire safety audit of their home courtesy of the Queensland Fire and Rescue Service and NRMA Insurance.
more >
Sustainable Workforce Highlights
IAG recognises that long term business success depends on attracting and retaining high performing people.
more >
Customer Offerings
Insurance is a competitive industry. IAG's experience is that customers want products that protect them, their families and property.
more >
Return to Sender
A snap audit identified a large volume of unsolicited corporate junk mail coming into IAG's George Street Sydney mailroom.
more >
Storms
Devastating storms in the Hunter, Newcastle and Central Coast regions of NSW saw tens of thousands of NRMA Insurance customers suffer personal trauma and property loss in June 2007.
more >
International Partnership
IAG has accepted a leadership role in developing the business case for sustainability in the insurance sector around the world.
more >
Supply Chain
IAG is working on the challenge of establishing consistent sustainability principles in our supplier partnerships.
more >
The Power of Off
IT technology innovation can go hand in hand with meeting environmental and business sustainability targets.
more >
Business Underinsurance
The future of too many small businesses is at risk because they are under insured.
more >