IAG Sustainability Report 2004

Assurance Statement

• Introduction
• Significant achievements
• Key statistics
• CEO's statement
• Core business
• Our brands
• Our customers
  • Customer service
  • Reducing risk on the road
  • Reducing risk around the home
  • Achievements/ Challenges
• Our society
  • Community investment
  • Reducing society's risk
  • Sharing our environmental knowledge
  • Minimising our environmental footprint
  • Achievements/ Challenges
• Our People
  • People policies & strategies
  • Listening to our people
  • Workplace safety
  • Achievements/ Challenges
• Our Shareholders
  • Meeting shareholder expectations
  • Ethical governance
  • Achievements/ Challenges
• Further information
• Assurance statement
• IAG Homepage
• Download full report (PDF 995k)