Wednesday, 27 October 2010, starting at 10am (Sydney time).

The Wesley Conference Centre, 220 Pitt Street, Sydney NSW

Yes, you can access the Direct Voting site here which will connect you to the online voting site.
Further Q & A about online voting is contained below on this FAQ.

Yes, you will be able to find a link the webcast at www.iag.com.au/results/agm

The annual report or annual review can be viewed or downloaded at www.iag.com.au ("Results and Reports") OR Yes, I will arrange for a copy to be sent to you (send details to the IAG Account Management team in Sydney; i.e. email to #AU CS SYD Meetings and madhu.rana@computershare.co.au).

• IAG annual review 2010(4.63MB .pdf)
• IAG annual report 2010 (full report)(2.02MB .pdf)

Further information on the resolutions is contained within the Explanatory Notes, commencing on page 4 of the Notice of Meeting.

• Notice of meeting 2010 (543kb .pdf)

A copy of the Notice of Meeting is available online at www.iag.com.au (Annual General Meetings). Your Voting Form is not available online but I can arrange to have your Voting Form reissued and mailed to your registered address. madhu.rana@computershare.co.au

• Notice of meeting 2010 (543kb .pdf)

The introduction of Direct Voting was approved at the 2007 AGM. It was used for the first time for the 2008 AGM and provides an additional option to shareholders to lodge their votes without having to appoint proxies or representatives. It improves the exercise of voting rights because it removes the intermediary (the proxy holder) between the shareholder and the Company.

Yes, please complete the voting form and post it in the pre addressed envelope, or lodge your proxy instructions online at www.iag.com.au

You can write your question and return it with your voting form in the pre addressed envelope provided or send it by fax to (03) 9473 2555. Questions may also be lodged as part of the online voting process. After you have submitted your vote, click on "To ask a question of the Auditor" from the menu located in the centre of the page. Questions must be received by 5pm on Wednesday, 20 October 2010.

The auditor will answer questions relating to

• (a) the content of the auditor's report to be considered at the AGM; or
• (b) the conduct of the audit of the annual financial report to be considered at the AGM.

Any qualified questions sent to the auditor will be answered at the AGM and a copy available at the Shareholder Information Desk. Any qualified questions and answers will also be posted on IAG's website www.iag.com.au after the date of the meeting.

Parking will not be provided, however there are parking stations close to the venue. Please see the inside front cover of the Notice of Meeting for further details.

Yes, tea and coffee will be provided prior to commencement of the meeting.

On the inside cover of the Notice of Meeting, there is transport information that will assist you, including the public transport information number.

James Strong retired as chairman on 26 August 2010 and was replaced as chairman by Brian Schwartz who was the company's deputy chairman. Brian Schwartz has been a director of IAG since 2005. James Strong retired after nine years as chairman and this transition was announced in November 2009 at the 2009 AGM. The Board expects to appoint another director before the end of the 2010 calendar year.

Log on to www.investorvote.com.au.

You will be asked to enter your Shareholder Reference Number (SRN) or Holder Identification Number (HIN) and your postcode of your registered address. (Your SRN/HIN can be found in the top right hand side of your Voting Form).

Your HIN/SRN is 10 digits and has a prefix of an "X" or an "I" (this is not a 1 (one)). If you live outside Australia you should select the country as shown on the address of the holding.

You will also be asked if you would like to vote directly or appoint a proxy to act on your behalf. Follow the clear instructions on each page to complete and submit your voting intentions.

Control Numbers for the IAG online voting sites are:
ORD - 133822 or 183822
NED - 133226 or 183226
BSP - 133227 or 183227
DEF - 133229 or 183229
EXN - 134561 or 184561

For every Ordinary Fully Paid share that you hold, you are entitled to one vote. Therefore if you hold one thousand shares, you are entitled to one thousand votes.

You are entitled to appoint up to two persons (or corporations) as proxies to attend the meeting on your behalf and vote. After you have read the instructions page and clicked on "I Agree", you will be asked if you would like to appoint a second Proxy (see below). Simply tick the "I wish to nominate a second proxy" button and then appoint the two proxies.

This only applies if you choose not to split your vote on the first page. If you do split your vote, you can only appoint one Proxy using the online system. If you would like to split your vote and appoint 2 proxies, you will need to lodge a paper proxy.

Your directions on how to vote will be applied to both Proxies.

Yes, you can log back in and amend your Proxy as long as it reaches Computershare Investor Services Pty Limited 48 hours before the AGM, that is, by 10.00am on Monday, 25 October 2010.

With the introduction of Direct Voting in 2007/2008, votes may not be left open. All votes have to be directed. Direct voting only allows 'For', 'Against' or 'Abstain' votes.

Once you have entered your voting instructions you are able to print a copy of your voting selections from the 'Confirm Your Voting Selections' page. On the top right hand corner of this page, there will be a grey 'print' button that will enable you to print your voting selections.

The system will not allow you to appoint your Proxy and direct them how to vote more than once. If you try, the system will ask if you would like to amend your existing appointment.

Yes, you can direct your Proxy how to vote online. Simply follow the same procedure as identified above.