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While IAG's direct heritage dates back to 1925 when the National Roads and Motorists' Association (NRMA) started providing insurance to its members in NSW and the ACT, through our CGU business, we have been providing insurance services in Australia for almost 160 years.

1981

NRMA Insurance had grown to be the largest non-government home and contents insurer in NSW and the ACT.

1994-1995

NRMA expanded interstate, with eight offices in Victoria, and a move into Queensland.

1998

NRMA acquired SGIO, a previously government-owned insurer in Western Australia, and its South Australian business, SGIC. It also entered the Asian market, acquiring an interest in Thailand's Safety Insurance.

1999

A joint venture was formed between the insurance businesses of NRMA and Royal Automobile Club of Victoria (RACV), and the Group purchased an interest in the China Automobile Association (CAA).

2000

NRMA demutualised in 2000, separating its road services and insurance operations. The new NRMA Insurance Group Limited was listed on the ASX.

2001

The Group acquired New Zealand’s largest general insurance company, State Insurance, and the policies and renewal rights to HIH's Australian workers' compensation business.

2002

NRMA Insurance Group Limited became Insurance Australia Group Limited (IAG).

2003

IAG acquired CGU in Australia (including Swann Insurance), NZI in New Zealand, and Zurich Insurance's NSW workers' compensation business.

2005

IAG expanded its presence in Asia, increasing its business in Thailand and moving into Malaysia.

2007

IAG acquired UK insurer, Equity Insurance Group, and in 2009 it established a joint venture with the State Bank of India to offer general insurance products.

2009

IAG launched The Buzz, an internet business that lets customers manage the entire insurance lifecycle online.

Today, IAG is a diversified insurance group operating throughout Australia and in New Zealand, Asia and the United Kingdom.

We continue to focus on our strategic intent of creating a portfolio of high performing, customer-focused, diverse operations that provide general insurance in a manner that delivers superior experiences for our stakeholders and creates shareholder value.